Terms of Service

Last updated: February 2024

Agreement to Terms

By accessing and using mybills.pk, you agree to be bound by these Terms of Service and our Privacy Policy.

Service Description

mybills.pk provides:

  • Online electricity bill checking services
  • Bill payment information
  • Consumption history access
  • Related utility services

User Responsibilities

You agree to:

  • Provide accurate information
  • Maintain security of your account
  • Use the service lawfully
  • Not misuse the service
  • Report security issues

Account Terms

Account Requirements

  • Valid reference number/consumer ID
  • Accurate contact information
  • Compliance with these terms

Account Security

  • Keep credentials confidential
  • Notify us of unauthorized use
  • One account per user

Service Usage

Acceptable Use

  • Personal or business use
  • Legal purposes only
  • Respectful of others' rights

Prohibited Activities

  • Unauthorized access
  • Data scraping
  • Service interference
  • False information
  • Harmful content

Intellectual Property

Our Rights

  • Service content
  • Trademarks
  • Software
  • Design elements

Your Rights

  • Submitted content
  • Personal information
  • Usage data

Disclaimer of Warranties

The service is provided "as is" without warranties of:

  • Accuracy
  • Availability
  • Reliability
  • Fitness for purpose

Limitation of Liability

We are not liable for:

  • Direct damages
  • Indirect damages
  • Data loss
  • Service interruption
  • Third-party actions

Indemnification

You agree to indemnify us against claims arising from:

  • Your use of the service
  • Your content
  • Your violations
  • Your actions

Changes to Service

We reserve the right to:

  • Modify the service
  • Change pricing
  • Update terms
  • Discontinue features

Termination

We may terminate service for:

  • Terms violation
  • Illegal activity
  • Security risks
  • Service abuse
  • Non-payment

Dispute Resolution

Process

  1. Informal resolution
  2. Written notice
  3. Formal proceedings

Governing Law

  • Pakistani law
  • Local jurisdiction
  • Binding decisions

Communication

We may contact you via:

  • Email
  • SMS
  • Website notices
  • Mobile notifications

Additional Terms

Data Accuracy

  • Bill information accuracy
  • Third-party data
  • Update frequency

Service Availability

  • Maintenance windows
  • Technical issues
  • Force majeure events

Contact Information

For service inquiries:

  • Email: support@mybills.pk
  • Website: www.mybills.pk/contact
  • Address: [Your Business Address]